Community Links offer pioneering life-changing mental health and wellbeing services supporting over 1,800 people across Yorkshire. 90% of Community Links’ services are commissioned by the NHS and Local Authorities in the region, partners include voluntary sector organisations and NHS Foundation Trusts.

Community Links embarked on a competitive tender process to find the right digital agency to deliver its new web service. The brief was that the web service needed to reflect the organisational values and key service users’ perception of the support and relationships that the Community Links team provide.

There was an emphasis on a co-creation process to ensure that the requirements of key stakeholders were taken on board and that adequately reflects the diversity of our online offer.